Privacy Notice

This Privacy Notice explains how we at Solent View Bed and Breakfast use any personal information we collect about you.

What information we collect about you

When you make a booking with us we collect the names of all the guests who will be staying, the home address, email address and telephone number of the person making the booking.

How we use the information we hold on you

We use the names for communications and record keeping regarding your booking to comply with HMRC accounting data regulations.

We use your home address to contact you in case of any problem that cannot be resolved via email or telephone.

We will use your email address to send you a booking confirmation and an invoice for your stay

We will use your telephone number to contact you only in an emergency and/or we have been unable to contact you by email.

How is your data stored

All of the personal data you supply us, as part of the booking process, is stored securely in our email system or in our bookings book which is kept safely in a locked filing cabinet.

We will not share your information with any third party unless there is a legal reason for doing so.

Guest Registration

We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival.

For commonwealth guests;

  • Name and nationality

For non-commonwealth guests;

  • Name, nationality, passport number, address of next destination

We will keep these forms safely in a locked filing cabinet. We are required to keep these registration forms for a year and show them to a police officer if they request to see them.  We will destroy these forms 12 months after your stay.

Access to your information

You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at info@solentview.co.uk

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser not to accept cookies. See the Cookie Declaration on our web site for more information.

 

CCTV Surveillance Cameras

We have 3 WiFi cameras on the outside of the B&B.  One looks down the drive at the main gate, another looks over the front garden, and the 3rd looks out over the back garden. None of the cameras are pointed at the guest bedrooms, door or windows.

We have 1 WiFi camera on the inside, which looks over the garage.

We use these cameras for the security of our property, ourselves, our animals, our guests and our guests’ property.

The data is recorded securely online and is only kept for 3 months.

The only people to have access to this data are B&B owners, Wayne Corps & Marita Tjolle. The data can only be accessed via an app on our smartphones, both of which are password protected.